I signed up with TopHatter, read the rules, and decided to try my hand at selling a pair of earrings worth $20 in my e-shop. I started the lot at $1 and stood back and watched as two people bid up to $4 and then it stopped. I didn’t want to panic but that was a low blow to my cost. Ah well, I shipped off the item quickly and wrote a thank you note. I also bid on a couple of lots of supplies from vendors and they arrived quickly.
My final experience was an attempt to list handmade earrings and they kept getting unlisted mysteriously. Finally, I emailed Tophatter staff with my issue. They were unable to figure out what happened so a staff member Sana scheduled me as first in line for an artisan jewelry auction. It was a nice gesture. A day later someone must have flagged my lot as miscategorized because it was removed from the auction. Imagine my frustration.
Now after all that back and forth it seems like its too much trouble to work one auction lot at a time and finding out that I will have to fight with other vendors to get a spot made the site unattractive. Its seems so petty to flag other vendors to try and bump your own item up and it seems too trusting of a web company to allow people to flag one another with no repercussions. I had high hopes for TH but it has too many issues with scheduling a lot successfully, and overall breeds dishonest behavior through unnecessary competition. I’m expending too much energy on this and will be shutting down my TH account this week.
My experience: Two thumbs down, TopHatter.